Faq's

General frequently asked questions

Find quick answers to common queries about our services with our FAQs. From booking options to vehicle types, get the information you need fast!.

We provide airport transfer services to and from major airports serving Punta Cana, La Romana, and Santo Domingo. Whether you're arriving or departing from Punta Cana International Airport, La Romana International Airport, or Las Americas International Airport in Santo Domingo, our reliable transportation services are available to ensure a smooth and comfortable journey to your destination.

Booking a transfer with our service is simple and convenient through our website. With our user-friendly online booking system, you can quickly and securely reserve your transfer with ease. If you have any questions or need assistance during the booking process, feel free to contact our customer support team for assistance. We're here to ensure your journey is seamless from start to finish.

We offer a variety of vehicles to suit your transportation needs, including:
Van: Ideal for small groups or families, our vans provide ample space for passengers and luggage, ensuring a comfortable ride to your destination.
SUV (Suburban): Perfect for individuals or smaller groups looking for a blend of comfort and versatility, our SUVs offer spacious interiors and reliable performance on various terrains.
Bus:For larger groups or special events, our buses provide comfortable seating for multiple passengers, making them an excellent choice for group transfers, tours, or corporate outings.
Whether you're traveling solo, with family, or as part of a larger group, we have the perfect vehicle to accommodate your transportation needs. Rest assured, all our vehicles are well-maintained, equipped with modern amenities, and operated by experienced drivers to ensure a safe and enjoyable journey for all passengers.

Yes, absolutely! We understand the importance of ensuring the safety and comfort of all passengers, including young children. That's why we offer car seat services to accommodate families traveling with infants or toddlers.
When booking your transfer, simply let us know that you require a car seat, and specify the type of car seat needed (e.g., infant, toddler). Our team will ensure that the appropriate car seat is installed in the vehicle before your scheduled pickup time.
By providing this additional service, we aim to make your journey as convenient and stress-free as possible, allowing you to travel with peace of mind knowing that your child is securely seated during the transfer.
If you have any other special accommodations or requests, please don't hesitate to inform us during the booking process, and we'll do our best to accommodate your needs. Your comfort and satisfaction are our top priorities.

Yes, we offer both round-trip transfers and one-way transfers to accommodate your travel needs.
For travelers who require transportation to and from the same location, such as airport pickups and drop-offs, our round-trip transfer option ensures seamless transportation for the entirety of your journey.
Alternatively, if you only need transportation from one location to another without a return trip, our one-way transfer option provides a convenient and efficient solution.
Whether you're planning a round-trip vacation, a single airport transfer, or any other type of transportation need, we've got you covered with flexible booking options to suit your itinerary.
Simply specify your preference during the booking process, and our team will ensure that your transfer arrangements are tailored to meet your specific requirements.